Chesapeake's Operation Center is available 24 hours a day, seven days a week at 1-800-566-9306.
Although natural gas or petroleum pipeline leaks are uncommon, it is important to be able to recognize the proper warning signs. One or more of these may indicate a leak, but it is important to remember that all do not typically occur at the same time.
LOOK FOR
- A dense white cloud or fog
- A rainbow or sheen on water
- Dirt being blown or appearing to be thrown in the air
- Discolored or dead vegetation in an otherwise green area
- A slight mist of ice or frozen area on a pipeline right-of-way
- Flames coming from the ground or appearing to burn over it
- A pool of liquid on the ground or continuous bubbling in a wet, flooded area
LISTEN FOR
- Roaring, blowing or hissing sound
SMELL FOR
- Unusual gas or petroleum smell
If you suspect a natural gas or petroleum pipeline leak, you should:
- Turn off and abandon any motorized equipment
- Immediately evacuate the area quickly and cautiously in an upwind direction
- Warn others nearby to clear the area
- Call your local fire or police department or 911 and the pipeline operator once you have reached a safe location
- DO NOT use open flames or anything that could ignite a spark (cell phones, flashlights, motor vehicles, tools, ect.)
- DO NOT attempt to operate (open or close) pipeline valves
