Owner FAQs

Our Owner Relations staff can answer any additional questions that may not be listed below. Simply call our specialists at 877-245-1427 from 7 a.m. - 6 p.m. Monday through Thursday and 7 a.m. - 12 p.m. on Friday, CDT, or email our Owner Relations team.

Q: How do I notify Chesapeake of an address change?

A: Submit your address change in writing and with the appropriate documentation as listed on the Ownership Changes page. Please include your owner number, old address and new address including the zip code, and be sure to include your signature or the signature of your appointed agent. For your protection, address changes are not accepted by telephone.

Q: Can I set up direct deposit?

A: Yes, we have an electronic funds transfer (EFT) option for our revenue interest owners. EFT payments are only available for accounts drawn within the United States. If you elect to receive electronic payments, you will no longer receive your payment detail by mail. However, you can access the detail online and can have the detail emailed to you through the owner portal. Visit the Direct Deposit page to begin enrollment.

Q: What is the purpose of my owner number?

A: Your owner number is specific to you and is tied to every Chesapeake well connected to you. Always use your owner number when corresponding with Chesapeake.

Q: When should I receive my check?

A: Chesapeake generates and mails revenue checks on the last business day of each month. If your account is in a pay status and if the account has reached your minimum pay status, a check should be issued. If you have not received your check by the 15th of the following month, please call us at 877-245-1427 or email our Division Orders Department.

Q: What are stale-dated checks?

A: Revenue checks are not negotiable after 90 days. Checks more than 90 days old are considered stale dated and can be re-issued by returning the check to the address below. Chesapeake will include this amount, with full detail, on your next revenue check.

Chesapeake Energy
Attn: Revenue Department
P.O. Box 18496
Oklahoma City, OK 73154

Q: Why is backup withholding deducted from my revenue check?

Service requires that we withhold 28% of all revenues (30% for foreign residents) until the information is provided.

Q: Why have I not received a revenue check?

Revenue checks may not be issued for the following reasons:

  • Transfer of Ownership
  • Notice of Death
  • Returned Mail due to Change of Address
  • Assignment of Interest
  • Legal Dispute
For any questions regarding why a check may not be issued, please contact us.