Owner FAQs

Our Owner Relations staff can answer any additional questions that may not be listed below. Simply call our specialists at 877-245-1427 from 7 a.m. - 6 p.m. Monday through Thursday and 7 a.m. - 12 p.m. on Friday, CDT, or email our Owner Relations team.

Q: How do I notify Chesapeake of an address change?

A: Submit your address change in writing and with the appropriate documentation as listed on the Ownership Changes page. Please include your owner number, old address and new address including the zip code, and be sure to include your signature or the signature of your appointed agent. For your protection, address changes are not accepted by telephone.

Q: Can I set up direct deposit?

A: Yes, we have an electronic funds transfer (EFT) option for our revenue interest owners. EFT payments are only available for accounts drawn within the United States. If you elect to receive electronic payments, you will no longer receive your payment detail by mail. However, you can access the detail online and can have the detail emailed to you through the owner portal. Visit the Direct Deposit page to begin enrollment.

Q: What is the purpose of my owner number?

A: Your owner number is specific to you and is tied to every Chesapeake well connected to you. Always use your owner number when corresponding with Chesapeake.

Q: When should I receive my check?

A: Payments may be temporarily withheld when Chesapeake receives notice of a change in ownership, such as a notice of death, change of address, transfer of property, assignment of interest or legal dispute. Payments are accumulated and will release once we receive all necessary documentation and have completed the change of ownership. If you have questions regarding suspended balances, you may contact us in writing through our Division Orders Department, call us at 877-245-1427 or email our Division Orders Department.

Q: What are stale-dated checks?

A: Revenue checks are not negotiable after 90 days. Checks more than 90 days old are considered stale dated and can be re-issued by returning the check to the address below. Chesapeake will include this amount, with full detail, on your next revenue check.

Chesapeake Energy
Attn: Revenue Department
P.O. Box 18496
Oklahoma City, OK 73154

Q: Why is backup withholding deducted from my revenue check?

Service requires that we withhold 28% of all revenues (30% for foreign residents) until the information is provided.